Pulse AI Privacy Policy

Last updated: August 31, 2024

Pulse Healthcare AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App"). By using the App, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not use the App.

1. Information We Collect

a. Personal Information

We may collect personally identifiable information, including but not limited to:

• Name
• Email address
• Phone number
• Health data (e.g., medical reports, vital signs)
• Demographic information (e.g., age, gender)

b. Health Information

We may collect health-related data from you or through connected devices and services (e.g., Apple Health, Google Fit). This data may include:

• Vital signs (e.g., blood pressure, heart rate)
• Medical reports (e.g., CBC, KFT, LFT)
• Activity data (e.g., steps, exercise)

c. Usage Data

We may collect non-personal information about your interactions with the App, including:

• Device information (e.g., IP address, device type)
• App usage statistics (e.g., features used, time spent on the app)
• Location data (if you have enabled location services)

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, operate, and maintain the App
• Personalize your experience on the App
• Process and analyze health data to provide insights and recommendations
• Communicate with you, including sending notifications and reminders
• Improve and develop new features for the App
• Ensure compliance with legal and regulatory requirements

3. Sharing Your Information

We may share your information with third parties only in the following circumstances:

• Service Providers: We may share your information with third-party vendors who assist us in operating the App (e.g., cloud storage, analytics).
• Legal Requirements: We may disclose your information if required by law, such as in response to a court order or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Security of Your Information

We take the security of your information seriously and implement reasonable measures to protect it. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information.

5. Your Rights and Choices

a. Access and Correction:

You have the right to access and correct the personal information we hold about you. You can update your information directly in the App or by contacting us.

b. Opt-Out:

You may opt-out of receiving promotional communications from us by following the unsubscribe instructions in those communications or by contacting us.

c. Data Deletion:

You may request the deletion of your personal information by contacting us. Please note that certain information may be retained for legal or regulatory purposes.

6. Third-Party Links and Services

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you use.

7. Children’s Privacy

The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on the App. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: info@pulsehealthcare.ai
• Address: Pulse Healthcare AI, 705- Al JASIM Building, Al Nadah 2 Dubai
• Phone: +971-545425785